Generative AI & Intelligent Agents
Private, domain-specific AI assistants and copilots for data-rich workflows.
What We Deliver
- Retrieval-augmented generation on secure internal data
- Tool-using autonomous agents integrated with enterprise APIs
- PII-safe LLM deployments with policy-based access control
- Continuous evaluation, safety guardrails, and observability
Our Approach
We build secure, domain-tuned assistants and agents that connect to your systems, reason over private data, and execute tasks safely. Solutions are designed for traceability and multi-tenant access control, with robust evaluation loops, red-team testing, and production telemetry.
Architecture Patterns
- RAG 2.0: hybrid retrieval (BM25 + dense), query rewriting, re-ranking, and structured grounding.
- Tool-use & workflows: function calling, tool routing, and finite-state/graph agents for reliability.
- Multi-model orchestration: route by task/cost/latency; mix text, vision, and speech (multimodal).
- Data privacy: PII detection/redaction, policy-based masking, per-tenant encryption and isolation.
- Observability: traces, tokens, latencies, and feedback loops wired into dashboards and alerts.
Tooling & Platforms
Model Providers
OpenAI / Azure OpenAI, Anthropic, Google Vertex AI, AWS Bedrock; open-source via Hugging Face.
Orchestration
AI Foundry, LangChain / LangGraph, LlamaIndex; CrewAI for multi-agent patterns.
Automation & Integrations
n8n for no-code workflows; custom adapters for REST/GraphQL/SOAP; webhook & queue workers.
Retrieval & Storage
Pinecone, Weaviate, Milvus, pgvector; document loaders, chunking, and rerankers.
Safety & Guardrails
Prompt shields, policy filters, content moderation, constrained decoding, allow/deny tool lists.
Evaluation & Observability
Langfuse, Arize Phoenix, Weights & Biases; RAGAS / custom evaluation suites; drift & quality alerts.
Identity & Access
SSO/OAuth2, policy-as-code (RBAC/ABAC), secrets management, audit logging, per-tenant limits.
Deployment Options
- Private cloud or on-prem with customer-managed keys and network isolation.
- Per-tenant vector indexes and data stores; hot/warm tiers for scale and cost control.
- SLA-aligned autoscaling, canary rollouts, and feature flags for safe iterations.
Use Cases
- Knowledge copilots over policies, procedures, contracts, and tech docs.
- Ops agents that read tickets, call APIs (e.g., CRM/ITSM), and draft actions for human approval.
- Sales & support copilots with retrieval-grounded answers and conversation memory.
- Multimodal intake: classify, extract, and summarize text, images, and audio for case handling.
Security, Privacy & Compliance
- PII discovery/redaction, DLP controls, and per-field masking policies.
- Tenant isolation, least-privilege tool access, and deterministic tool whitelists.
- Comprehensive audit trails, incident hooks, and regulator-ready documentation.